Send and retour

.Conditions of send and return

All products and services displayed on this website www.d-naross.com constitute an invitation to our sales offers. Your purchase order constitutes your offer which will be subject to the terms and conditions listed here. D-NAROSS reserves the right to accept or reject your offer in part or in whole. Our acceptance of your order will take place after full payment has been completed. The dispatch of the products ordered will take place upon acceptance of your payment. If you are subscribed to the site, we We will inform you by e-mail of the reception of your order and we will send you another e-mail to confirm the dispatch of your order.For this, please provide us with accurate and complete information about yourself, as recommended by the registration form. If you provide false, inaccurate, incomplete or obsolete information or if D-NAROSS has reasonable grounds to suspect that this information is false, inaccurate or does not comply with the contract of use, D-NAROSS has the right to suspend or terminate your membership to the site. In the event that non-delivery occurs due to an error on your part, for incorrect name or address or any incorrect information, the additional costs of your delivery will be charged to you.

Refund

For any refund or return request, please contact D-NAROSS customer service at the address indicated on your order. Any product to be returned must not be damaged or soiled by you. Any refund will be made after receipt of the returned products. is to say within 15 working days after acceptance of the return. The refund will be made only to the cardholder's credit card that was used to pay for the order.

Return

For any return,please return your package to the D-NAROSS address indicated on your package or contact our customer service. You have 15 days after receiving your package to return it.Any product to be returned must not be damaged or soiled by you.

                                                        return address:

                                    Willem Elsschotstraat 2  Bus 1504

                                              Antwerpen 2050 Belgium